We decided to Build our first home exactly the way we dreamt of. From many friends and family we heard how difficult it was to work with builders and they did not end up getting what they dreamt of, hidden cost and also post signing the contract couldn't make any changes to tiles or the design of their home.
My Husband and I are truly best that our experience with True Value Homes was outstanding. We not only built our home the way we dreamt of, but I made numerous changes time and time again. Either it was Emails or messages, I had replies in a timely manner, and also Frank, Vince and Jason (the owners) were always available to make time for a walk through each stage of building. We also found comfort in knowing that the owners themselves were always on site, either it being Frank or Jason and also Vince. True Value homes has respected us as individuals and not just another customer. Our home was handed over to us before the handover date. Four months living in our first home, we have not had any imperfections as it is build to perfection.
One minor issue we had we the seals in our basin that becomes loose from running hot water, I sent Vince the email at 11pm on a Friday night, Saturday 9 am we had Frank,Vince and Jason on our door ready to solve an minor issue that could have been done by a plumber. To those reading this, I would strongly encourage you visit their display homes and take time to talk to Vince. If in the future we build again, it will surely be with True Value Homes.
Ashiana and Bishal