We would like to say a big big thank you to everyone in True Value Homes, especially to Frank, Vince, Jason, Jess and Amy. Why? A little story about us; we had a painful journey with our previous builder and we were so devastated that we were planning to sell the block away. Thank God we met Frank from True Value Homes. He offered us his help when no other builders did. It was difficult to restore the site that was damaged by the previous builder, but they worked really hard behind the scene and made it so easy for us. We truly can’t thank them enough for what they have done for us.
It was hassle free with colour selection, electrical plan, and contract signing. Vince from True Value Homes made it so simple for us. Jess and Vince are very knowledgeable with colour selection. They gave us good ideas on how to pick the right selection. Considering their wide selection and inclusion list, their price is truly value for money! We were given so many good options that we have no problems selecting everything we desire for our dream home. Did we mention about their customer service? We couldn’t be happier with their quick response to our questions and emails. Their top-notch customer services never cease to amaze us.
Frank, Vince and Jason are very helpful and approachable. They patiently walk us through every stage of the build and allow us to visit the site at anytime. We cannot remember how many times we have to trouble them with our silly questions, but they are always there to help us out with a smile on their faces. For a first homebuyer, we are always grateful for what they have done for us. They literally held our hands and walked through every step of the build with us. We can guarantee that you cannot find a builder like them out there. True Value Homes will blow your mind away with their outstanding customer service!
The quality of the build really surprised us as it is to the highest standard. We have never seen such high standard in any displays from other builders. True Value Homes doesn’t just build a good house; they treasure their relationship with their clients. It was a wonderful journey building our first home with them. If it weren’t True Value Homes, we would not have such a beautiful home. If we build again, and yes, we will choose you True Value Homes again! You guys are the most genuine people we have ever met in the building industry. With no hesitation, we are proud to be a 100% satisfied customer of True Value Homes. Love you all...
Matthew & Sandy